Privacy Policy

Effective Date: November 22, 2024

Introduction

At Repair & Off-Road Recovery Specialists, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our content, or use our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, and other details you provide when contacting us or signing up for services.
  • Non-Personal Information: Includes IP addresses, browser types, and browsing behavior, collected automatically to improve user experience.
  • Cookies and Tracking Data: Our website uses cookies to analyze traffic and personalize your experience. You can disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support.
  • Improve our website, services, and marketing efforts.
  • Comply with legal obligations or resolve disputes.

We do not sell, rent, or share your personal information with third parties, except as required by law or to fulfill the purposes outlined in this policy.

3. Information Sharing and Disclosure

We may share your information with trusted third parties for:

  • Website hosting, analytics, and email marketing.
  • Legal compliance or protection of rights and property.

These third parties are contractually obligated to protect your information and use it only for authorized purposes.

4. Data Security

We implement industry-standard security measures to safeguard your information. However, no method of transmission or storage is 100% secure. By using our site, you acknowledge and accept these risks.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for certain data processing activities.

To exercise these rights, contact us at 24hr.trail.hero@gmail.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before sharing your information.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, with the updated effective date. Continued use of our website indicates acceptance of the updated terms.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
24hr.trail.hero@gmail.com
120 Federal Street, Belchertown, MA 01007